Data Protection and Privacy Policy

Users' Privacy

MIDA will use its best efforts in protecting your privacy. This data protection and privacy policy sets out how MIDA uses and protects the information given to us through this portal. To enhance our services, users shall be aware and shall be agreeable that MIDA may share information given to us with other government agencies or our partners when users:

  • register their details with our portal;
  • submit any electronic forms (if any) in this portal;
  • send an e-mail to MIDA which includes personal data,


This portal (along with many others) generates "cookies", which are special files collected by our servers that identity users or their computer whenever users visit the site. These cookies do not record data permanently and are not stored on your computer's hard drive; once the user closes your browser, the cookies are deleted.

Log Information

When users access this portal, our web servers automatically records in log information that your browser sends. These server logs may include information such as the user's web request, internet protocol address, browser type, browser language, the date and time of the user's request and one or more cookies that may uniquely identity the user's browser.

Storage Security & Data Protection

MIDA will in its best endeavor protect stored and transmitted personal information provided to us in this portal. These efforts include strict security standards. In MIDA s best efforts to protecting the user's personal data, MIDA do not guarantee unauthorised or accidental access to such data.

Information Collected

This portal does not automatically gather personal information that can identify users when they browse the site. Any personal information received by MIDA must come from users, i.e. when an e-mail is sent, via submission of an electronic form during the course of registration, replying to a survey, or making an application in a secured part of the portal.


By providing MIDA the user's personal information, MIDA is therefore given consent to collect, use and disclose users' personal information under the terms of this policy and any relevant privacy and data protection laws in Malaysia.

Use and Disclosure of Personal Data and Purpose Specification

All personal information collected through this portal will be kept in utmost confidentiality by MIDA. Such information may be disclosed by MIDA to the following parties in the course of using the information for the reason it was collected:

  1. Any other authorised person who has undertaken to keep such information confidential, provided they have a right to such information. MIDA will make a disclosure of the personal data in the event the disclosure of personal data is required to be disclosed pursuant to any request or order of any court or government body or if it is legally compelled to do so by any judicial or administrative body, under the required written laws.

Data Retention

MIDA will keep any personal information given to us as long as it serves the purpose the personal information is used for. When the Personal information is no longer required, MIDA will destroy the data by purging it from our electronic, manual, and other filing systems according to our internal procedures and schedules.

Changes in Policy

MIDA has the exclusive right to change this policy at any time. Any changes made by MIOA will be duly notified in this portal. This policy does neither form a contract, nor does it suggest any obligation on MIDA"s part with another party.

Terms and Conditions

The terms and conditions provided herein shall determine the users' relationship with MIDA in using this portal; these terms are inclusive of the Data Protection and Privacy Policy.

Access and Use

MIDA possess the right to amend these terms and conditions at any time. Users' are responsible for checking the terms of services for any changes.. Any disruptions or system closure will be notified in MIDA's website including the duration of the downtime.

These terms and conditions shall apply the moment this portal is accessed. By continuing the usage and access of this portal, users' shall agree on the compliance of the terms and conditions. MIDA has the right to stop users' from using parts or this entire portal at any time.

MIDA reserves the right to modify or discontinue, temporarily or permanently, the service of this portal (or any part thereof) at any time.

Limitation of Liability

MIDA will, at its best endeavor to ensure the running of this portal is available, accurate and secure.

MIDA does not guarantee:

  • the security, availability, accessibility, timeliness and uninterrupted use of this portal;
  • the truth and accuracy of content or future changes to it;
  • the actions of other users on this or other portal;
  • the accuracy and reliability of results from using this portal, and that we can or will correct any errors in the software any obligation, liability, right or claim, whether or not MIOA is found negligent;

MIDA will not be liable for any damages you may suffer from using this portal or from the modification, suspension or discontinuance of the service of this portal.


The headings used in these Terms and Conditions are used for reference and convenience only and shall not be taken into consideration in the interpretation or construction of these Tem,s and Conditions.

These terms and conditions shall be subject to Malaysian law.